SELLER IDENTIFICATION

These General Terms and Conditions of Sale (GTC) are offered by UZA Coffee, registered under SIRET number 890 671 977 00035, with its registered office at 8 rue racine 69100 Villeurbanne, France.
Contact: contact@uzacoffee.com

PRODUCTS

The products offered for sale are specialty coffees, mainly sold as beans.

The essential characteristics of the products are presented on the website. Photographs are non-contractual.

PRICE

Prices are indicated in euros (€), all taxes included (TTC), excluding delivery charges.

UZA Coffee reserves the right to modify its prices at any time. The applicable price is the one displayed at the time of the order.

ORDER

Any order placed on the site implies full acceptance of these GTC.

The customer declares to have the legal capacity to contract.

PAYMENT

Payment is due immediately upon order.

Payments are secured via the solutions offered by Shopify.

DELIVERY

Products are delivered to the address indicated by the customer when ordering.

Delivery times are indicative. UZA Coffee cannot be held responsible for delays attributable to the carrier.

In case of loss or non-receipt, the customer is invited to contact UZA Coffee.

RIGHT OF WITHDRAWAL

In accordance with article L221-28 of the Consumer Code, the right of withdrawal does not apply to food products likely to deteriorate quickly.

Thus, no returns will be accepted except in the case of a defective product or an order error.

LIABILITY

UZA Coffee cannot be held responsible for damages resulting from improper use of the product.

UZA Coffee cannot be held liable for any inconvenience or damage related to the use of the Internet network.

PERSONAL DATA

The information collected during the order is necessary for its management and is processed in accordance with our privacy policy.

INTELLECTUAL PROPERTY

All elements of the site (texts, visuals, logo, brand) are the exclusive property of UZA Coffee.

Any reproduction is strictly prohibited without authorization.

APPLICABLE LAW

These GTC are subject to French law.

In case of dispute, an amicable solution will be sought before any legal action.

MEDIATION

In accordance with the provisions of the Consumer Code, the customer may freely resort to a consumer mediator for the amicable resolution of a dispute.
Mediator's contact details: CM2C – Centre de la Médiation de la Consommation de Conciliateurs de Justice – https://www.cm2c.net